Quick Start Guide

Get your agency set up on ITCFlow in minutes.

This guide covers the essential setup steps to get your agency running on ITCFlow.

Upload your agency logo to appear on public-facing pages — brief selection pages, client response pages, and the talent application form PDF.

  1. Go to Admin → Config → Agency logos → Add agency logo
  2. Enter a name (e.g. “Acme Agency 2026”)
  3. Upload your logo image (PNG or SVG recommended)
  4. Tick Active to make it live
  5. Save

Only one logo can be active at a time. Switching logos takes effect immediately.

Agency Favicon

Set your agency’s browser tab icon (favicon) for all public-facing pages. You can upload separate images for light and dark colour schemes, plus an Apple touch icon for iOS home-screen shortcuts.

  1. Go to Admin → Config → Agency favicons → Add agency favicon
  2. Enter a name
  3. Upload favicon images (32×32 px PNG recommended):
    • Favicon (light mode) — for light colour scheme devices
    • Favicon (dark mode) — for dark colour scheme devices
    • Apple touch icon — for iOS home screen (180×180 px)
  4. Tick Active to make it live
  5. Save

Public Site Language

Control which language is used on all public-facing pages — brief selection pages, client response confirmation, talent availability forms, and thank-you pages.

  1. Go to Admin → Config → Public site languages → Add public site language
  2. Enter a name (e.g. “French for public pages”)
  3. Select English or French
  4. Tick Active to make it live
  5. Save

Email Header Branding

Customize the header of all outbound HTML emails with your agency logo, custom title, and background colour.

  1. Go to Admin → Emails → Email templates
  2. Open the template you want to customize
  3. Set the Header title and Header background colour
  4. Save

The logo is resolved from the active Agency Logo configuration. Ensure SITE_URL is set to your public domain so email clients can fetch the logo correctly.